Lost trust on uber services.unprofessional services from uber- SAFETY CONCERN WITH UBER

Now we have lost trust on uber services. Most of the time driver not comming after booking.  Driver call me sir where you need to go i said old delhi railway station. That time driver was only 2 minute away from pickup location then he change the rute and switch off his phone i called may be 8-10 time but every time call disconnected. Later on i message on chat i have train so due to mistakes of uber i should loose my tarin. Then he replied sir gadi kharab ho gai he start nahi ho rahi. Due to unprofessional services from uber i lost my train. I am not able to pick my train.  Then i received 20/-invoice .is this the quality of uber service. Why should we recommend uber.? Specially in haryana. Drivers are unprofessional and misbehaving with customer like this. Uber is most unreliable service during going to airport and railway station. This is not first time happened with uber most of the time previously also happened similer issue previously also one driver said sir chai pi rahe he agar jaldi he to trip cancelled kr dusari cab book kar le. Is this the level of uber. 

SAFETY CONCERN WITH UBER 

I going to report this safety concern with ministry of transport and going to submit FIR in sector 57 police station against uber.